This episode explores how insurance Program Administrators and Carriers can modernize their pricing and underwriting operations — and what role AI is beginning to play in transforming how people interact with business systems.

Jonathan Shapiro, co-Founder of Optalitix, makes the case that most insurers are sitting on decades of valuable actuarial IP locked inside Excel spreadsheets — and that the path to modernization doesn’t require ripping that out and starting again. Optalitix helps insurers turn those existing models into governed, scalable, cloud-based platforms, and is now embedding AI that lets users interact with those systems in plain English. 

Key listener takeaways:

• Program leaders don’t need to throw away what they’ve built — they need to unlock it 
• AI as a business interface (not just a content tool) is already here and practical     
• The window to modernize on your own terms is narrowing
• Governance and data readiness are the real prerequisites for AI success

Guest Speaker: John Shapiro, Co-Founder, Optalix

Jonathan Shapiro is the co-Founder of Optalitix, a London-based insurtech that builds pricing and underwriting platforms for carriers, MGAs, and program administrators. Optalitix is best known for helping insurers transform their Excel-based actuarial models into governed, cloud-based applications — preserving the intellectual property and expertise already embedded in those models while adding scalability, performance, and modern AI capabilities. Jon is a regular speaker on the intersection of AI and insurance operations. Optalitix is ISO 27001 certified and headquartered in London.

Jon has an Electrical Engineering Degree and a MSc in AI and Neural networks, and has previously founded and sold 2 other tech businesses.