An asset for our organization’s growing customer base and expanded product line, Jeff came to NetRate with more than 15 years of extensive experience, which includes heading multiple software support groups. He has also served as head of application development at an international carrier for multiple different domestic business units in its commercial insurance operation.
Jeff is responsible for NetRate’s Client Services team, which is tasked with delivering on NetRate’s commitment to outstanding customer service. Jeff will oversee the day-to-day operations of this team, which includes efficient onboarding of new clients, project management for solution additions and changes for existing clients, and processing general support requests.
“As we continue to expand our business and bring on additional clients, we wanted to ensure that we continue to deliver on outstanding customer service. We want both our new and existing clients to receive the quality, responsive and professional service that they deserve and expect,” said David Jordan, CEO of NetRate Systems. “With the addition of Jeff at the helm of our Client Services division, we are strengthening the depth and breath of our experience to address and respond to the demands and challenges of our clientele. We are very pleased to have Jeff as an integral part of the NetRate team.”
“I’m very excited to work with NetRate and the great group of people that make up this organization,” said Jeff. “Over the years, I managed multiple vendors when working on the carrier side, including NetRate, so when the opportunity to work with them presented itself, I was excited to contribute my experience and to be a part of NetRate and the solutions they provide to clients.”
About NetRate Systems
NetRate Systems, Inc. supplies commercial lines submission, underwriting, rating, policy issuance, and data reporting and analysis solutions to the property and casualty insurance marketplace, with a focus on managing general agents (MGAs), program administrators, Lloyd’s coverholders, and insurance carriers. Its solutions are designed to streamline the process of selling insurance by eliminating manual references, reducing manual data entry, automating rating through the full policy life cycle, simplifying reporting requirements, and delivering business intelligence. NetRate Systems products include nationwide rating of ISO®-based General Liability, Property, Commercial Auto, BOP, Crime, and Inland Marine, as well as NCCI Workers Comp. NetRate also offers custom development of all lines of business. NetRate’s solutions are offered via cloud-based web portals, or via web services that power point-of-sale submission, rate, quote, and issue applications. Integrations with third-party data sources and web services support efficient and thorough underwriting and quoting, and streamlined reporting processes. Strong partnerships and integrations with third-party policy administration solutions provide seamless workflows and processes for front and back office operations. For more information, please visit www.netrate.com.